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How to Open a Medical Store in India 2023: A Step-by-Step Guide

Posted on
Nov 15, 2023
Open a Medical Store

As of 2023, the landscape for starting a medical store is evolving, and this guide aims to equip you with the knowledge and insights needed to navigate this dynamic environment. It will outline the pivotal steps and requirements that must be meticulously addressed to transform your vision of a medical store into a thriving reality.

As prospective entrepreneurs look forward to 2023 as a time to establish a medical store in India, this comprehensive guide offers a step-by-step roadmap to ensure a successful launch and operation.

1. Research and Planning

Market Research

Eligibility for Opening Medical Store: Before diving in, ensure you meet the eligibility criteria, including having the necessary pharmacy qualifications. Understanding the Demand: Start by thoroughly researching the demand for medical stores in your chosen location. Competition Analysis: Study your competition to see what other medical stores are offering and identify gaps in the market. Local Demographics: Understand the local demographics to tailor your product selection to meet the specific needs of your community.

2. Documents required for opening a medical store

Here is a list of the typical documents and requirements needed to open a medical store in India:

1. Educational Qualifications: You, as the proprietor or the appointed pharmacist, should have the necessary educational qualifications, which usually include a Bachelor of Pharmacy (B.Pharm) or a Diploma in Pharmacy (D.Pharm) from a recognized institution. A registered pharmacist is required to manage the store.

2. Location and Premises: Provide documents related to the premises where the medical store will be located, including the lease agreement or ownership documents.

Ensure that the location complies with the guidelines set by the local regulatory authority, such as the State Drug Control Department or the Food and Drug Administration (FDA). 

3. Identity and Address Proof: You will need to submit your identity and address proof, such as Aadhar card, passport, voter ID, or driver’s license.

4. Passport-sized Photographs: Provide passport-sized photographs of the applicant(s), including the pharmacist.

5. PAN Card: You must provide a PAN (Permanent Account Number) card for the business entity or individual.

6. Business Entity Registration: If you are operating as a business entity (e.g., a sole proprietorship, partnership, or private limited company), you’ll need the registration documents for that entity. 

7. Declaration Form: A duly filled declaration form for starting a pharmacy business.

8. Ownership Proof: If you own the premises, you need to provide ownership documents. If it’s on a lease, you should provide the lease agreement.

9. Affidavit: A duly signed affidavit stating that the premises will only be used for the pharmacy business and not for any other purpose.

10. No Objection Certificate (NOC): An NOC from the landlord or the property owner, stating that they have no objection to the premises being used for a pharmacy business. 

11. Storage Facility Details: Details regarding the storage facility for medicines, including photographs of storage racks, refrigerators (if applicable), and other storage equipment. 

12. Shops and Establishment Registration: Registration under the Shops and Establishment Act may be required, depending on the state in which you intend to open the medical store. 

13. Medical Council Registration Certificate: If you are a registered medical practitioner and intend to sell Schedule X drugs, you may need to provide your Medical Council Registration Certificate.

14. Local Municipal Corporation Clearance: Check with your local municipal corporation for any additional documents or clearances required for operating a business in that area.

15. Fees: Pay the necessary fees for the drug license application and any other charges as required by the regulatory authority.

It’s crucial to contact your local State Drug Control Department or the FDA for the most up-to-date information and guidance on the documents and requirements for opening a medical store in your specific location. Consulting with a legal expert or industry association can also help navigate the process.

The purpose of this is to ensure that all personnel involved in handling and dispensing medications have the necessary qualifications and are compliant with regulatory requirements. Keep your staff updated on new pharmaceutical products and industry regulations through continuous training programs.

Fulfilling the educational qualifications and obtaining registration with the Pharmacy Council of India is integral to meeting the medical store requirements and medical store license requirements in India.

These prerequisites not only uphold the integrity of the healthcare industry but also assure customers of the competence and adherence to standards within your medical store establishment.

Medical Store Registration Process

Business Entity:

Decide on the type of business entity you want to establish. Most medical stores in India are registered as sole proprietorships, partnerships, or private limited companies. Choose the one that best suits your business structure and objectives.

Location and Premises:

Find a suitable location for your medical store. Ensure that the premises meet the requirements and guidelines set by the local regulatory authority, which is often the State Drug Control Department or the Food and Drug Administration (FDA).


Appoint a registered pharmacist who holds a valid license to operate the pharmacy. A qualified pharmacist is a legal requirement for running a medical store.


You’ll need to obtain the necessary licenses and permits. The primary license required is the Drug License, which can be of two types:

a. Retail Drug License: This license is necessary for selling prescription and over-the-counter medicines.

b. Wholesale Drug License: This license is required if you intend to sell medicines in bulk to other retailers.


To apply for a drug license, you need to submit an application to the State Drug Control Department or the FDA. The application should include the necessary documents, such as proof of pharmacist’s qualification, premises details, and other required documents.


After you submit your application, authorities may conduct an inspection of your premises to ensure it complies with the regulations and standards.


Pay the requisite fees for the license application and any other fees as required by the regulatory authority.


After all the formalities are completed, the drug control department or FDA will verify your application and documents.


If your application is approved and all requirements are met, you’ll receive the drug license, allowing you to operate your medical store legally.


Make sure to adhere to all the legal and regulatory requirements, including maintaining proper records, following good storage practices, and selling only approved and licensed medications.

It’s important to stay updated with any changes in the regulations, as they may vary by state and over time. Consulting with a legal expert or industry association, such as the All India Organization of Chemists and Druggists (AIOCD), can also be helpful in navigating the registration process.

5. Machinery Loan

To run a medical store successfully and open one efficiently, understanding the requirements is crucial. Ensure you meet the necessary medical store requirements, then explore quick business loan in India, including specialized options like business loans for women. If you plan to invest in machinery like refrigeration units or automated dispensing systems, consider applying for a machinery loan.

Medical stores operating diagnostic centers or laboratories require advanced equipment. A machinery loan can help them acquire state-of-the-art machinery, such as X-ray machines, MRI scanners, or laboratory analyzers.

These loans can help streamline operations and enhance the quality of service in your medical shop, making it a more appealing option for customers looking to open a medical store. Combining financial support with a solid business plan can pave the way for a thriving medical shop business.

Types of Medical Stores

In India, the medical industry has witnessed significant growth over the years, resulting in a diverse landscape of medical stores catering to the healthcare needs of the population. These establishments range from small, family-owned pharmacies to large retail chains, each offering different products and services to the consumers.

To set up or expand such medical stores, entrepreneurs often require financial assistance, and this is where business loans play a crucial role. In this article, we will explore the various types of medical stores in India and how entrepreneurs can apply for business loans to support their ventures.

1. Small Medical Stores

These neighborhood pharmacies provide essential medicines, over-the-counter drugs, and basic healthcare products. They are often family-owned and run by local pharmacists. Small business loan are an excellent choice for such establishments looking to expand their product range or renovate their premises. 

2. Chain Pharmacies

India also has an increasing number of chain pharmacies, such as Apollo Pharmacy, MedPlus, and Reliance Fresh, among others. These stores offer a wide range of healthcare products and services and are a great place to apply for business loans to support expansion, especially for franchise opportunities. 

3. Online Medical Stores

With the rise of e-commerce, online medical stores have become increasingly popular. These businesses deliver medicines and healthcare products to the customer’s doorstep. Entrepreneurs interested in starting or expanding an online medical store can explore online business loans. 

4. Specialty Medical Stores

Some stores specialize in specific healthcare segments, like diabetic care, homeopathy, or Ayurveda. To stock a diverse range of specialized products, applying for a business loan is a viable option.

5. Medical Stores for Women

A growing trend in India is the establishment of medical stores aimed at serving the unique healthcare needs of women. These stores often offer a range of feminine hygiene products, nutritional supplements, and more. Entrepreneurs focusing on this niche market can consider business loans designed for women entrepreneurs. 

6. MSME Pharmacies

Micro, Small, and Medium-sized Enterprises (MSMEs) in the medical sector also require financial support. MSME loan online provide these establishments with the capital they need to upgrade their infrastructure or expand their offerings.


To finance your medical store, you must determine whether you are eligible for a business loan. Securing the necessary capital is crucial, and understanding your business loan eligibility is the first step.

A well-structured medical store business plan is your blueprint for success. It encapsulates your goals, strategies, and financial forecasts, offering a roadmap to navigate the competitive healthcare arena. Whether you call it a medical shop business plan or a medical store business plan, its essence remains the same – a comprehensive strategy that guides every aspect of your operations.


Q1. What are the Requirements to Start a Medical Store Successfully?

Ans: Starting a medical store successfully requires meticulous planning. Key requirements include:

  1. Adequate capital for initial investment and working capital.
  2. A strategic location with easy accessibility.
  3. A comprehensive inventory of medicines and healthcare products.
  4. Skilled and registered pharmacists and support staff.
  5. Compliance with all legal and regulatory requirements.

Q2. Can I Open a Medical Store Online in India in 2023?

Ans: Yes, you can open an online medical store in India in 2023. Online pharmacies have gained popularity. However, you must still adhere to all legal and regulatory requirements, and your online store should have a physical presence with registered pharmacists.

Q3. How can I calculate the EMI for a business loan to open my medical store?

Ans: You can calculate your EMI using a business loan EMI calculator. These online tools take into account the loan amount, interest rate, and loan tenure. By entering these details, you can determine the monthly EMI that you’ll need to pay.

Q4. Is there a specific business loan eligibility for opening medical store criterion as compared to other businesses?

Ans: While the eligibility for business loans remains somewhat consistent across different types of businesses, some lenders may offer specialized loans or benefits to medical store owners due to the industry’s unique needs and regulations.

Q5. How can I use a business loan calculator to plan my loan repayment for a medical store?

Ans: A business loan calculator can help you plan your loan repayment by allowing you to adjust various parameters. You can experiment with different loan amounts, tenures, and interest rates to find a suitable EMI that aligns with your financial capabilities.

Q6. Can I apply for a business loan to open a medical store even if I have a low credit score?

Ans: While a good credit score is typically preferred by lenders, some financial institutions may offer business loans to individuals with lower credit scores. However, in such cases, the interest rates may be higher, and the loan terms could be less favorable. It’s essential to check with different lenders and explore your options.

Q7. What documents are required to apply for a business loan for a medical store?

Ans: Required documents generally include KYC documents (Aadhar card, PAN card, passport, etc.), proof of business ownership, financial statements, bank statements, income tax returns, and business registration certificates. The exact documentation may vary depending on the lender’s policies.


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